<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-8421108974602838211</id><updated>2011-04-21T20:19:56.295-07:00</updated><category term='business service management'/><category term='BSM'/><category term='process optimization'/><category term='service management'/><category term='generationE'/><category term='runbook automation'/><category term='IBM Tivoli'/><category term='TBSM'/><category term='generationE Technologies'/><category term='TADDM'/><category term='CCMDB'/><category term='AAA Accreditation'/><title type='text'>Business Service Management Solutions</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://tivolibsm.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/8421108974602838211/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://tivolibsm.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>with Jeff Cerny</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>2</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-8421108974602838211.post-5555514794271365159</id><published>2008-11-13T19:00:00.000-08:00</published><updated>2008-11-13T19:02:36.754-08:00</updated><title type='text'></title><content type='html'>&lt;div align="center"&gt;&lt;span style="font-size:120;"&gt;&lt;strong&gt;&lt;span style="font-family:trebuchet ms;font-size:180%;color:#000099;"&gt;&lt;span style="color:#33ffff;"&gt;&lt;br /&gt;Meet the Business Service Management Challenge&lt;/span&gt;&lt;br /&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;strong&gt;&lt;/strong&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;font-size:130%;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;span class="Apple-style-span"  style="font-size:large;"&gt;with the&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;font-size:120;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;span style="color:#ffffff;"&gt;&lt;strong&gt;&lt;span style="font-size:180%;"&gt;IBM Tivoli Business Service Management Solution&lt;/span&gt;&lt;br /&gt;&lt;/strong&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;div align="left"&gt;&lt;br /&gt;&lt;span style="color:#ffffff;"&gt;&lt;span class="Apple-style-span"  style="font-size:large;"&gt;Tivoli BSM is a service management approach that combines generationE services and IBM software to provide a single dashboard articulating a customer's service levels from a line of business perspective.&lt;br /&gt;&lt;br /&gt;generationE Technologies is one of four top IBM "large full-scale" partners whose sole focus is service management. At the 2008 IBM Pulse event in Orlando, generationE was honored with the exclusive Business Partner Service Management Award, as well as holding the highest number of AAA certifications and the pilot spot in the new TADDM wiki.&lt;br /&gt;&lt;br /&gt;The products included in the TBSM group are the IBM Tivoli Monitor (ITM), Change Configuration Management Database/Tivoli Application Discovery Manager (CCMDB/TADDM), Tivoli Provisioning Manager (TPM), IBM Tivoli Composite Application Manager (ITCAM), Tivoli Business Service Manager (TBSM), &amp;amp; Tivoli Network Performance Manager (TNPM - formerly Proviso).&lt;br /&gt;&lt;br /&gt;TNPM is a critical piece for managing triple-play convergence of web, voice and video in the area of telecommunications, and generationE is currently the only certified TNPM partner in North America.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;/span&gt;&lt;p align="center"&gt;&lt;br /&gt;&lt;span style="font-family:Trebuchet MS;"&gt;&lt;/span&gt;&lt;span style="color:#ccffff;"&gt;&lt;br /&gt;&lt;br /&gt;How do I know you guys can deliver?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;a href="http://www-01.ibm.com/software/tivoli/solutions/smb/finder/"&gt;&lt;strong&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;We are the only business partner with IBM's new AAA certification in TBSM, ITCAM RT, ITCAM Websphere and ITM - and soon in Performance Manager for Wireless (Vallent)&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="color:#ccffff;"&gt;How is your vision of Business Service Management different?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;span class="Apple-style-span"&gt;&lt;a href="http://www.tinyurl.com/bsm10q"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;Ten Questions on BSM with Casey Kindiger - &lt;/span&gt;&lt;/a&gt;&lt;span class="Apple-style-span"  style="font-size:x-small;"&gt;&lt;a href="http://www.tinyurl.com/bsm10q"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;(&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="FONT-STYLE: italic"&gt;&lt;span class="Apple-style-span"&gt;&lt;span class="Apple-style-span"  style="font-size:x-small;"&gt;&lt;a href="http://blogs.techrepublic.com.com/wireless/?p=229"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;TechRepublic article of 11/12/08)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;How can I sign up for your newsletter?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;span class="Apple-style-span"&gt;&lt;a href="http://spreadsheets.google.com/viewform?key=pPwoouTUM3K6UsTSfqDswFQ&amp;amp;email=true"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;Click here to join our mailing list&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;Where can I get more information about generationE?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;a href="http://www.generationetechnologies.com/"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;www.generationEtechnologies.com&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="color:#ccffff;"&gt;or send your question to Jeff Cerny&lt;br /&gt;&lt;strong&gt;&lt;a href="mailto:jeff.cerny@generationetech.com"&gt;&lt;span style="color:#339999;"&gt;jeff.cerny@generationetech.com&lt;/span&gt;&lt;/a&gt;&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;em&gt;&lt;strong&gt;copyright 2008 generationE Technologies, LLC / jc&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/span&gt; &lt;/p&gt;&lt;p align="center"&gt;&lt;em&gt;&lt;strong&gt;&lt;span style="font-size:82;color:#66ffff;"&gt;generationE respects the privacy of our customers and visitors to our web site&lt;/span&gt;&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8421108974602838211-5555514794271365159?l=tivolibsm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://tivolibsm.blogspot.com/feeds/5555514794271365159/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=8421108974602838211&amp;postID=5555514794271365159' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/8421108974602838211/posts/default/5555514794271365159'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/8421108974602838211/posts/default/5555514794271365159'/><link rel='alternate' type='text/html' href='http://tivolibsm.blogspot.com/2008/11/meet-business-service-management.html' title=''/><author><name>with Jeff Cerny</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-8421108974602838211.post-1329310061835649333</id><published>2007-12-20T11:16:00.000-08:00</published><updated>2008-11-13T19:28:04.021-08:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='IBM Tivoli'/><category scheme='http://www.blogger.com/atom/ns#' term='generationE Technologies'/><category scheme='http://www.blogger.com/atom/ns#' term='process optimization'/><category scheme='http://www.blogger.com/atom/ns#' term='TADDM'/><category scheme='http://www.blogger.com/atom/ns#' term='business service management'/><category scheme='http://www.blogger.com/atom/ns#' term='generationE'/><category scheme='http://www.blogger.com/atom/ns#' term='AAA Accreditation'/><category scheme='http://www.blogger.com/atom/ns#' term='CCMDB'/><category scheme='http://www.blogger.com/atom/ns#' term='runbook automation'/><category scheme='http://www.blogger.com/atom/ns#' term='BSM'/><category scheme='http://www.blogger.com/atom/ns#' term='TBSM'/><category scheme='http://www.blogger.com/atom/ns#' term='service management'/><title type='text'>BSM - by generationE Technologies</title><content type='html'>&lt;div align="center"&gt;&lt;span style="font-size:120;"&gt;&lt;strong&gt;&lt;span style="font-family:trebuchet ms;font-size:180%;color:#000099;"&gt;&lt;span style="color:#33ffff;"&gt;&lt;br /&gt;Meet the Business Service Management Challenge&lt;/span&gt;&lt;br /&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/div&gt;&lt;strong&gt;&lt;/strong&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;font-size:130%;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;span class="Apple-style-span"  style="font-size:large;"&gt;with the&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;font-size:120;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/div&gt;&lt;div align="center"&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;span style="color:#ffffff;"&gt;&lt;strong&gt;&lt;span style="font-size:180%;"&gt;IBM Tivoli Business Service Management Solution&lt;/span&gt;&lt;br /&gt;&lt;/strong&gt;&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;div align="left"&gt;&lt;br /&gt;&lt;span style="color:#ffffff;"&gt;&lt;span class="Apple-style-span"  style="font-size:large;"&gt;Tivoli BSM is a service management approach that combines generationE services and IBM software to provide a single dashboard articulating a customer's service levels from a line of business perspective.&lt;br /&gt;&lt;br /&gt;generationE Technologies is one of four top IBM "large full-scale" partners whose sole focus is service management. At the 2008 IBM Pulse event in Orlando, generationE was honored with the exclusive Business Partner Service Management Award, as well as holding the highest number of AAA certifications and the pilot spot in the new TADDM wiki.&lt;br /&gt;&lt;br /&gt;The products included in the TBSM group are the IBM Tivoli Monitor (ITM), Change Configuration Management Database/Tivoli Application Discovery Manager (CCMDB/TADDM), Tivoli Provisioning Manager (TPM), IBM Tivoli Composite Application Manager (ITCAM), Tivoli Business Service Manager (TBSM), &amp;amp; Tivoli Network Performance Manager (TNPM - formerly Proviso).&lt;br /&gt;&lt;br /&gt;TNPM is a critical piece for managing triple-play convergence of web, voice and video in the area of telecommunications, and generationE is currently the only certified TNPM partner in North America.&lt;/span&gt;&lt;/span&gt;&lt;/div&gt;&lt;/span&gt;&lt;p align="center"&gt;&lt;br /&gt;&lt;span style="font-family:Trebuchet MS;"&gt;&lt;/span&gt;&lt;span style="color:#ccffff;"&gt;&lt;br /&gt;&lt;br /&gt;How do I know you guys can deliver?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;a href="http://www-01.ibm.com/software/tivoli/solutions/smb/finder/"&gt;&lt;strong&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;We are the only business partner with IBM's new AAA certification in TBSM, ITCAM RT, ITCAM Websphere and ITM - and soon in Performance Manager for Wireless (Vallent)&lt;/span&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/a&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="color:#ccffff;"&gt;How is your vision of Business Service Management different?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;span class="Apple-style-span"&gt;&lt;a href="http://www.tinyurl.com/bsm10q"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;Ten Questions on BSM with Casey Kindiger - &lt;/span&gt;&lt;/a&gt;&lt;span class="Apple-style-span"  style="font-size:x-small;"&gt;&lt;a href="http://www.tinyurl.com/bsm10q"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;(&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;span class="Apple-style-span" style="FONT-STYLE: italic"&gt;&lt;span class="Apple-style-span"&gt;&lt;span class="Apple-style-span"  style="font-size:x-small;"&gt;&lt;a href="http://blogs.techrepublic.com.com/wireless/?p=229"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;TechRepublic article of 11/12/08)&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;How can I sign up for your newsletter?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="font-size:82;"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;span class="Apple-style-span"&gt;&lt;a href="http://spreadsheets.google.com/viewform?key=pPwoouTUM3K6UsTSfqDswFQ&amp;amp;email=true"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;Click here to join our mailing list&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;Where can I get more information about generationE?&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;span class="Apple-style-span" style="FONT-WEIGHT: bold"&gt;&lt;a href="http://www.generationetechnologies.com/"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(51,153,153)"&gt;www.generationEtechnologies.com&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span class="Apple-style-span" style="COLOR: rgb(204,255,255)"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/p&gt;&lt;p align="center"&gt;&lt;span style="color:#ccffff;"&gt;or send your question to Jeff Cerny&lt;br /&gt;&lt;strong&gt;&lt;a href="mailto:jeff.cerny@generationetech.com"&gt;&lt;span style="color:#339999;"&gt;jeff.cerny@generationetech.com&lt;/span&gt;&lt;/a&gt;&lt;/strong&gt;&lt;br /&gt;&lt;br /&gt;&lt;span style="font-family:trebuchet ms;"&gt;&lt;em&gt;&lt;strong&gt;copyright 2008 generationE Technologies, LLC / jc&lt;/strong&gt;&lt;/em&gt;&lt;/span&gt;&lt;/span&gt; &lt;/p&gt;&lt;p align="center"&gt;&lt;em&gt;&lt;strong&gt;&lt;span style="font-size:82;color:#66ffff;"&gt;generationE respects the privacy of our customers and visitors to our web site&lt;/span&gt;&lt;/strong&gt;&lt;/em&gt;&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/8421108974602838211-1329310061835649333?l=tivolibsm.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://tivolibsm.blogspot.com/feeds/1329310061835649333/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=8421108974602838211&amp;postID=1329310061835649333' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/8421108974602838211/posts/default/1329310061835649333'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/8421108974602838211/posts/default/1329310061835649333'/><link rel='alternate' type='text/html' href='http://tivolibsm.blogspot.com/2007/12/tivoli-business-service.html' title='BSM - by generationE Technologies'/><author><name>with Jeff Cerny</name><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry></feed>
